Product and license support
For installer access, activation issues, plan changes, checkout questions, or renewal help, email us with the account address used on Flat2DXF.
Contact
Contact Flat2DXF support
Use this page for billing, license activation, installer access, and SOLIDWORKS add-in support. We keep support focused and practical so production questions get answered quickly.
Within 1 business dayLicense, payment, and technical support in one channel.
Billing and purchase questions
Stripe card payments, invoices, refunds, and account billing questions are handled through the same support address.
AI support assistant
Coming soonWe can add a chatbot here next for common license, checkout, installation, and export workflow questions. Email support is active now.
Ask by emailBusiness details
- Legal business name
- American Technological Environmental Advancement LLC
- Business address
- 14600 Jovet CourtCentreville, VA 20120United States
- Website
- flat2dxf.com
Flat2DXF is an independent SOLIDWORKS add-in and is not affiliated with Dassault Systemes or SOLIDWORKS.
Contact
Include these details for faster help
A short technical context makes it much easier to reproduce license or export problems.
Your Flat2DXF account email
Plan name: Basic, Standard, or Professional
SOLIDWORKS and Windows versions
A screenshot, error message, or exported sample if available